VIP Data

Touchpoints in the banking sector are a fundamental aspect of business, as they represent the way, the channel, with which the bank speaks to its customers and reaches them with various types of communications, commercial and otherwise.

Touchpoints, like many other elements of banking, have ...

This type of technology, specifically designed to ensure the automatic execution of specific actions, combined with the analytical capacity typical of machine learning, is perfect for performing another function that falls fully within the objectives of RegTech, that of control .

The use of ...

How much is the global insurance market worth? It is difficult to give precise figures, but we can start from a report by the Insurance Information Institute, according to which the global value of insurance premiums in 2020 stood at 6.3 trillion dollars (Source: Insurance Information Institute ...

It starts with data and finally arrives at the creation of solid, long-lasting and fruitful relationships. The first effect, we have already underlined, is the increase in customer engagement . Then there is the reduction of the Churn Rate , a delicate and burdensome problem for the Insurance ...

Although a set of metadata can potentially be composed of the most varied information, when the objective is to ensure effective management and conservation in line with current regulations, it is necessary to adhere to precise criteria and standards.

As we mentioned, metadata can be divided ...

As already mentioned in a previous article, the European context is rather complicated, since there is no regulatory framework of reference that harmonizes the various CTC systems that the states have implemented.

For example, the Eastern European bloc of countries has started its own ...

While the benefits of a Continuous Transaction Control system are undeniable, it must be emphasized that obtaining this type of benefit is far from simple since the implementation of CTS technologies represents a significant problem to address.

While it is true that all European and non-European ...

3. Smarter, more human-friendly infrastructures
The use of Big Data in the automotive sector does not only concern cars but also, as we have said several times, the surrounding environment. From sensors installed in the road infrastructure (cameras, traffic lights, lane indicators, road signs ...

Customer experience also depends on customer service
In an interesting whitepaper by Genesis on the topic of customer experience in the telco sector, a point is raised that should not be overlooked, namely the importance of customer service in building a quality customer experience .

Customers ...

As we have recalled, from 1 October 2021 until 30 June 2022, it is possible to continue to use paper-based invoicing, although some have already decided to switch to the electronic scenario, in order to familiarize themselves with the new methods before the introduction of the obligation.

The ...