Collection tips for sports clubs

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Sports clubs, including gyms, need to establish clear collection methods to obtain membership payments and thus allow their business to continue operating. However, as with other businesses that also offer services that require collection management, there is a risk that club members or gym subscribers will fall behind in paying their monthly dues.

While implementing debt collection software is an effective measure to optimize debt collection management and improve the collection rate , there are more measures that can be taken along with it. In this post we provide you with some recommendations that will help you.

What will you find in this text?

Set key dates to send payment reminders

Follow good collection practices

Automate your sports club's collections

Set key dates to send payment reminders
Ideally, you should implement key dates for sending payment reminders in buy uae email database collection system . This is important since there are cases where late payments are due because notifications of upcoming payments do not arrive on time. By using collection software, you can automate these reminders for each customer segment.

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This collection tool will also allow you to send reminders for late payments. As for dates, the ideal is to send the reminder on the same day as the payment is due, assuming that the client has forgotten when the payment deadline was. Likewise, the next day, a week later, and thirty days later.

Keeping in mind that health club or gym access privileges are cancelled if a fee is missed, it is important to remind the customer of the consequences of persistent late payment.

Follow good collection practices
Good debt collection practices are not only a matter for financial institutions or banks; every company that provides credit services or products must have them. After all, it is necessary to collect debts according to the laws in force in the country. This way, violations that lead to the payment of fines or penalties can be avoided.

To follow good debt collection practices that encourage debt payment by your sports club members, pay attention to these tips:

Make sure your collections team is trained to perform this function.
Establish clear collection policies .
Automate your payment reminders and collection communications so that they are carried out within the allowed hours, also avoiding repetitive calls or communications that could be considered harassment.