Reduce costs and analyze consumer behavior

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Adding self-service kiosks to the store space reduces the number of employees. This means more employees can devote themselves to more complex tasks to generate added value and improve the quality of customer service.

A kiosk system with data processing capabilities can collect valuable information from customers. Kiosks that integrate AI technologies can even identify customers' demographics or buying behavior and display the products that match the interests 99 acres database of a specific audience. This provides retailers with an effective way to reach target customers.



Use case: All-in-one self-service kiosk for cafesThe Challenge
The client, a multinational coffeehouse chain, was looking for a 32-inch self-service kiosk that could be integrated into their POS system. The self-service kiosk had to have a variety of POS terminal features, anti-collision design, and support easy assembly and deployment to fit into stores with different layouts.