Identification is when an incident is disclosed to, or observed by, a service provider at any service delivery setting (for example, provider premises, outreach location, client’s home). This can include disclosure by a client, family member or other professionals, to the service provider.
Response covers the immediate activities undertaken to ensure the safety and well-being of clients, staff and visitors, preserve evidence and notify emergency services and family or other support people.
CIMS Stage 2: Reporting
Reporting captures specific information hungary phone number regarding the incident identified.
As part of this stage, follow-up is undertaken to ensure that the information provided in an incident notification is accurate, and service providers and the department are assured that appropriate actions are being planned and undertaken to manage the incident.
CIMS Stage 3: Incident investigation
An investigation is a formal process of collecting information to ascertain the facts, which may inform any subsequent criminal, civil, disciplinary or administrative sanctions.
In the context of this guide, the purpose of an incident investigation is to determine whether there has been abuse or neglect of a client by a staff member or another client, in relation to an allegation in a client incident report.