Pay attention to customer cues

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1. Know your product and suggest related products
When you're upselling or cross-selling, it's important to be an expert in your products. This way, you'll be able to suggest related products that might be a good fit for your customer.

Additionally, being able to answer all of their questions will show that you are knowledgeable and trustworthy.

2. Use suggestive selling techniques
Suggestive selling is a great way to increase your chances chile phone number list of making a sale. This includes suggesting additional products or services to customers based on what they buy.

For example, if someone is buying a shirt, you could suggest adding a pair of pants to that purchase. Here's how Amazon's landing page displays related items.


You can increase your average order value and increase your revenue by using suggestive selling techniques.

When communicating with a customer, it’s important to pay attention to their cues. This includes their body language, tone of voice, and words. If customers are shopping online, you can recommend recently viewed items. For example, Amazon displays recently viewed items on its landing page.


By paying attention to customer cues, you will be able to better understand their needs and offer them products they are really interested in.