Now let’s talk about the different inside sales roles:
Posted: Sun Feb 02, 2025 3:31 am
Common inside sales tactics include cold emailing, cold calling, performing demos, and delivering virtual sales pitches to potential clients from inside your (home?) office. In stark contrast, outside sales is when you sell out in the field, through in-person interactions with prospects.
In recent years, inside sales has become one of the most popular sales models, both for selling high-ticket products and for small businesses, as buyers become more comfortable purchasing and collaborating remotely.
Simply put: Technology is everything for inside sales teams.
Empowering your inside sales reps with the work environment and toolset they need to convert potential customers is crucial to building a successful inside sales team.
So before you attempt to use inside sales, ensure you understand what you’ll need to succeed. Just like you wouldn’t try to build a house without the right tools (and a contractor who knows what they’re doing), you shouldn’t launch a remote sales team without the tools and processes built for success.
SEE WHY CLOSE IS THE INSIDE SALES CRM OF CHOICE→
What are the Different Inside Sales Roles?
Whether you’re looking to shift your career or decide cyprus telegram data if building an inside sales team is right for your business, you’ll want to understand the different roles of an inside sales team. Remember, the structure of your sales team may look different depending on your company and stage of growth.
For example, at Close, we don’t have sales development reps or engage in outbound selling; all our sales reps are inbound, inside sales reps. Yep, it can get confusing because there are both inbound and outbound sales, but either approach can leverage inside selling.
Sales Development Representative (SDR): An SDR is responsible for the opening stages of the sales process. They find sales opportunities and initiate first contact with leads through calls, emails, or other outreach methods.
Account Executive (AE): Generally used in enterprise or B2B organizations, account executives are responsible for turning qualified leads into customers. They tend to have more in-depth and product-related conversations, such as sales demos or presentations. They may work with accounts for months or years, servicing the customer in some capacity (and looking for expansion revenue opportunities), especially for B2B companies.
In recent years, inside sales has become one of the most popular sales models, both for selling high-ticket products and for small businesses, as buyers become more comfortable purchasing and collaborating remotely.
Simply put: Technology is everything for inside sales teams.
Empowering your inside sales reps with the work environment and toolset they need to convert potential customers is crucial to building a successful inside sales team.
So before you attempt to use inside sales, ensure you understand what you’ll need to succeed. Just like you wouldn’t try to build a house without the right tools (and a contractor who knows what they’re doing), you shouldn’t launch a remote sales team without the tools and processes built for success.
SEE WHY CLOSE IS THE INSIDE SALES CRM OF CHOICE→
What are the Different Inside Sales Roles?
Whether you’re looking to shift your career or decide cyprus telegram data if building an inside sales team is right for your business, you’ll want to understand the different roles of an inside sales team. Remember, the structure of your sales team may look different depending on your company and stage of growth.
For example, at Close, we don’t have sales development reps or engage in outbound selling; all our sales reps are inbound, inside sales reps. Yep, it can get confusing because there are both inbound and outbound sales, but either approach can leverage inside selling.
Sales Development Representative (SDR): An SDR is responsible for the opening stages of the sales process. They find sales opportunities and initiate first contact with leads through calls, emails, or other outreach methods.
Account Executive (AE): Generally used in enterprise or B2B organizations, account executives are responsible for turning qualified leads into customers. They tend to have more in-depth and product-related conversations, such as sales demos or presentations. They may work with accounts for months or years, servicing the customer in some capacity (and looking for expansion revenue opportunities), especially for B2B companies.