Final Thoughts: How Your Sales Team Can Work in

[rifat28dddd]

Program IVR Customized Greetings for a tailored touch
Set custom ring durations so callers aren’t waiting forever to reach the fallback number
Establish routing rules and ring orders (“round robin” or “all at once”)
Integrate lead data to optimize and streamline call routing
All these features are intuitive and user-friendly. All you need is to 1) be awake and 2) have several minutes to set things up.

Note: Most of these features (except ring durations and “all at once” ring orders) are included in our Premium Phone Numbers package. You can get started for just $19 per line, per month.
START YOUR FREE 14-DAY TRIAL

IVR is a powerful tool for sales teams to win leads and elevate lithuania telegram data the customer experience. But you have to do it right. And the truth is? IVR is at its best within a CRM. Just think of all that customer data … just sitting there … begging to be used!

Close CRM was designed for the needs of small-ish sales teams, so when we built our IVR, we made sure it effectively pushed leads through each critical stage of the buyer journey. One of those methods is via lead-based routing.

Lead-based routing automatically routes calls based on lead data when the number matches an existing lead. It can route according to lead status or to a user assigned in a Custom Field.

Here's how an inbound lead might be routed with lead-based routing: