Simplify connectivity with Dell Secure Connect Gateway v5.0
Posted: Mon Dec 23, 2024 8:14 am
In today’s ever-changing digital landscape, innovation leaders are leveraging IT service providers to offload the burden of IT support activities and focus more on innovation and strategic initiatives.
According to a study conducted by Forrester Consulting, commissioned by Dell Technologies Services1 , 59% of leaders interviewed reported that partnering with the right IT service providers allows them to free up their IT staff from common administrative tasks and focus more on innovation and delivering the business vision.
With this in mind, Dell Technologies is constantly developing technology that helps customers achieve their goals with a strong focus on automation and the advantages of Artificial Intelligence and Data Sciences to ensure a continuous and unified connectivity solution.
Dell Secure Connect Gateway offers connectivity technology that takes the guesswork how to get uae number for whatsapp out of troubleshooting actions. It provides a secure, two-way connection between your data center environment and Dell Technologies services that enable monitoring of Dell devices in your infrastructure, including servers, networking, data protection, data storage and hyperconverged solutions centralized in a single tool.
There are 4 options offered to adopt SCG according to customer requirements:
Secure Connect Gateway 5 – Virtual Edition (VMware and Hyper-V)
Secure Connect Gateway – Application Edition
Services plugin within OpenManage Enterprise
Secure Connect Gateway Product Support
As a leading IT services provider, one of Dell Technologies' core services is to ensure that IT support services and technologies are not a potential source of security issues.
We continually focus on minimizing the risks of Dell Technologies products deployed in customer environments by following strict security policies and procedures.
For SCG this is achieved as follows:
Only telemetry and event data from active systems are used.
System state data encryption is transported over the Internet via HTTPS using the Transport Layer Security (TLS) protocol.
Dell Authorized Technical Support Engineers use multi-factor authentication to remotely access and resolve issues on connected systems.
We process, store and use telemetry and event data at our locations using industry-leading security practices.
Because our technology continuously monitors the customer's environment, the time to resolve any issue is significantly reduced by automating the opening of service requests and proactively collecting logs from affected hardware.
By also leveraging the “ Periodic Log Collections ” functionality, your SAM can provide, as part of the ProSupport Plus deliverables, a monthly proactive assessment of the current state of your environment and proactive recommendations to ensure maximum uptime for critical data center infrastructure.
In my personal experience over the years with Dell SupportAssist and now SCG, you don’t have to spend your time on tasks that can be automated. This aligns perfectly with ongoing efforts put into digital transformation and helps IT teams focus more on innovation.
According to a study conducted by Forrester Consulting, commissioned by Dell Technologies Services1 , 59% of leaders interviewed reported that partnering with the right IT service providers allows them to free up their IT staff from common administrative tasks and focus more on innovation and delivering the business vision.
With this in mind, Dell Technologies is constantly developing technology that helps customers achieve their goals with a strong focus on automation and the advantages of Artificial Intelligence and Data Sciences to ensure a continuous and unified connectivity solution.
Dell Secure Connect Gateway offers connectivity technology that takes the guesswork how to get uae number for whatsapp out of troubleshooting actions. It provides a secure, two-way connection between your data center environment and Dell Technologies services that enable monitoring of Dell devices in your infrastructure, including servers, networking, data protection, data storage and hyperconverged solutions centralized in a single tool.
There are 4 options offered to adopt SCG according to customer requirements:
Secure Connect Gateway 5 – Virtual Edition (VMware and Hyper-V)
Secure Connect Gateway – Application Edition
Services plugin within OpenManage Enterprise
Secure Connect Gateway Product Support
As a leading IT services provider, one of Dell Technologies' core services is to ensure that IT support services and technologies are not a potential source of security issues.
We continually focus on minimizing the risks of Dell Technologies products deployed in customer environments by following strict security policies and procedures.
For SCG this is achieved as follows:
Only telemetry and event data from active systems are used.
System state data encryption is transported over the Internet via HTTPS using the Transport Layer Security (TLS) protocol.
Dell Authorized Technical Support Engineers use multi-factor authentication to remotely access and resolve issues on connected systems.
We process, store and use telemetry and event data at our locations using industry-leading security practices.
Because our technology continuously monitors the customer's environment, the time to resolve any issue is significantly reduced by automating the opening of service requests and proactively collecting logs from affected hardware.
By also leveraging the “ Periodic Log Collections ” functionality, your SAM can provide, as part of the ProSupport Plus deliverables, a monthly proactive assessment of the current state of your environment and proactive recommendations to ensure maximum uptime for critical data center infrastructure.
In my personal experience over the years with Dell SupportAssist and now SCG, you don’t have to spend your time on tasks that can be automated. This aligns perfectly with ongoing efforts put into digital transformation and helps IT teams focus more on innovation.