Look for Phone Numbers Alongside Solutions

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Once on the "Help & Support" page, you'll typically find a prominent search bar. Here, you can type in keywords related to your issue (e.g., "broadband fault," "billing query," "TV channels," "lost phone," "new customer").
Alternatively, BT categorizes its support options clearly. Look for sections such as:
Broadband & Wi-Fi: For internet connectivity, speed, and router issues.
TV & Sport: For BT TV box issues, channel problems, or argentina phone number list subscriptions.
Landline & Calls: For phone line faults, call features, or nuisance calls.
Billing & Payments: For understanding bills, payment methods, or refunds.
Orders & Upgrades: For new services, changing packages, or tracking installations.
Moving Home: Dedicated support for transferring services.
Mobile: For BT Mobile account, device, or SIM issues.
Accessibility: For specific needs related to disability.
Identify Your Specific Product or Service and Issue:

The website will guide you by asking you to select the specific product or service you need help with (e.g., "My Broadband isn't working," "I have a question about my bill," "I want to upgrade my TV package"). Being precise helps the system narrow down the most relevant contact options.


Often, after you've selected an issue, BT will first present self-service solutions (e.g., a troubleshooting guide, a link to manage settings in My BT, or a FAQs article).
If these self-service options don't fully resolve your issue, or if a phone call is the recommended course of action for that specific problem (e.g., reporting a complex fault, discussing a significant billing discrepancy), the relevant "BT phone number" will be prominently displayed. This will often include the operating hours for that specific department and sometimes estimated wait times.
Leverage the My BT App:

The My BT mobile app is an excellent resource.