The benefits of WhatsApp Business Platform for your industry?
Posted: Thu Dec 26, 2024 4:29 am
Are you in the Retail business ? Then, talk to your customers about restocking, returns, and refunds on WhatsApp Business. You can also send purchase confirmations and delivery status updates.
Are you in the travel and hospitality industry? Send your customers flight information, changes, upgrades, boarding passes, and hotel confirmations. Does
your business offer financial services? Alert your customers when suspicious emails are circulating. Help your customers make payments or explain what to do if a credit card is stolen or lost.
If you work in a government institution , WhatsApp can help you improve the accessibility of your services. This is one of the features of WhatsApp Business: Exchange with your customers directly on the application they use every day.
Telecommunications is your specialty ? Help your customers switch plans while having a personal conversation with them via WhatsApp.
The entertainment and media world can also benefit from the advantages of WhatsApp. You can send messages to your viewers via WhatsApp to ask for their feedback or to send them reminders of upcoming broadcasts.
Or maybe you are not in any of the above sectors and you manage the logistics  for your business? Talk to your customers to set delivery dates and send notifications on the same channel.
No matter what industry your business is in, WhatsApp Business Platform features can improve customer experience through its many use cases.
Want to learn more about the popularity and relevance of WhatsApp Business Platform among your audience? Check out our interactive tool for more information.
Choosing your communication channel
WhatsApp is the most popular messaging channel in the world
Globally, WhatsApp is by far the most popular messagi president email lists ng channel. Not so surprising when you consider that as of January 2022, WhatsApp had 2 billion users. These users send approximae (over 66%) from 2017 when global users sent approximately 60 billion instant messages daily.
Most Popular Messaging Channels: Worldwide
global channel advisor
WhatsApp popular with baby boomers and Gen Xers
WhatsApp is the most popular messaging app among Gen X (ages 45-54) and Baby Boomers (ages 55+). While WhatsApp reigns supreme among Baby Boomers, we see that for Gen X, Facebook Messenger is a strong contender.
Are you in the travel and hospitality industry? Send your customers flight information, changes, upgrades, boarding passes, and hotel confirmations. Does
your business offer financial services? Alert your customers when suspicious emails are circulating. Help your customers make payments or explain what to do if a credit card is stolen or lost.
If you work in a government institution , WhatsApp can help you improve the accessibility of your services. This is one of the features of WhatsApp Business: Exchange with your customers directly on the application they use every day.
Telecommunications is your specialty ? Help your customers switch plans while having a personal conversation with them via WhatsApp.
The entertainment and media world can also benefit from the advantages of WhatsApp. You can send messages to your viewers via WhatsApp to ask for their feedback or to send them reminders of upcoming broadcasts.
Or maybe you are not in any of the above sectors and you manage the logistics  for your business? Talk to your customers to set delivery dates and send notifications on the same channel.
No matter what industry your business is in, WhatsApp Business Platform features can improve customer experience through its many use cases.
Want to learn more about the popularity and relevance of WhatsApp Business Platform among your audience? Check out our interactive tool for more information.
Choosing your communication channel
WhatsApp is the most popular messaging channel in the world
Globally, WhatsApp is by far the most popular messagi president email lists ng channel. Not so surprising when you consider that as of January 2022, WhatsApp had 2 billion users. These users send approximae (over 66%) from 2017 when global users sent approximately 60 billion instant messages daily.
Most Popular Messaging Channels: Worldwide
global channel advisor
WhatsApp popular with baby boomers and Gen Xers
WhatsApp is the most popular messaging app among Gen X (ages 45-54) and Baby Boomers (ages 55+). While WhatsApp reigns supreme among Baby Boomers, we see that for Gen X, Facebook Messenger is a strong contender.