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Website Admin System emails - Customisation

Posted: Tue Jul 01, 2025 6:47 am
by fatimahislam
Something that has been an irritation to many of us has been the inability to customise the email address (from) and the branding on these emails.



Well, now we can!

Adobe Business Catalyst, as part of their progressive updates program have now given us access to these templates. The great thing is that if you are ok with messing about in basic HTML you can do it yourself.

Here’s the process:

Log into Admin
Under the Admin menu (top right menu) select “Customize System Emails”
Modify the following layouts:
3rd Party Workflow
Emails Sent to 3rd parties who are raster to vector conversion service registered for a workflow process
Workflow Notification
Sent to all responsible users once a workflow not requiring approval has been launched
Workflow Task
Sent to all responsible users once a workflow requiring approval has been launched
Workflow Completion
Sent to all responsible users once a workflow has been completed
Workflow Reminder
Sent to all responsible users if there is a workflow requiring approval
Workflow Escalation
Sent to all escalation users if a workflow has not been approved in time
Workflow Rejection
Sent to a user if their workflow has been rejected
Don’t forget to change the “Email From Address” to one that is from your domain
Alternatively; we can make the required changes in about 20 minutes - just send us your instructions and any logo files and we will do the rest. We’ll charge it via our normal time-sheet process which is invoiced after the end of each month.