The Power of Emotional Contagion
Posted: Mon Jan 27, 2025 5:26 am
You also have the luxury of reading their eyes, the micro-expressions on their face and the entirety of their body language. If there are other people in the room, you’re able to read their reactions and nonverbal signals as well.
Emotional contagion is another form of sight that is significantly diminished in quality and clarity when you are communicating through virtual channels versus face-to-face.
Emotional contagion is a subconscious response that allows us to pick up on the emotions of other humans without much conscious effort. Like invisible vibrations, emotions are easily transferred from one person to the other when we are together.
We are constantly scanning those around us for clues about their emotional state. We read between the lines, interpret those clues, and alter our approach to people based on our perceptions.
Though you can see the other person on a video bangladesh telegram data call or hear their voice over the phone, it is not the same as being in person. It’s cloudy, and never as clear as when you are selling face-to-face.
When you are face-to-face with prospects and customers, it is easier to:
Ask for the next step—and know when to ask for the next step.
Tour facilities, get hands-on and understand their real issues and problems.
Communicate clearly and minimize miscommunication.
Know when what you are saying or presenting is off-base or missing the mark.
Accurately read stakeholders and develop discovery questions organically, in the moment.
Compare the words that stakeholders say with their nonverbal communication for congruency.
Keep people engaged, because it is far less likely that they’ll drift into social media, look at their email, or become distracted when you are sitting in front of them.
Build relationships.
Gain commitments. It is much harder for stakeholders to say no to your face.
Face-to-face human interaction is powerful, persuasive, and compelling. When you are there, face-to-face, it sends the message that the meeting is important, and it makes the person with whom you are meeting feel important. It demonstrates your credibility and allows you to fully leverage your personal brand.
Emotional contagion is another form of sight that is significantly diminished in quality and clarity when you are communicating through virtual channels versus face-to-face.
Emotional contagion is a subconscious response that allows us to pick up on the emotions of other humans without much conscious effort. Like invisible vibrations, emotions are easily transferred from one person to the other when we are together.
We are constantly scanning those around us for clues about their emotional state. We read between the lines, interpret those clues, and alter our approach to people based on our perceptions.
Though you can see the other person on a video bangladesh telegram data call or hear their voice over the phone, it is not the same as being in person. It’s cloudy, and never as clear as when you are selling face-to-face.
When you are face-to-face with prospects and customers, it is easier to:
Ask for the next step—and know when to ask for the next step.
Tour facilities, get hands-on and understand their real issues and problems.
Communicate clearly and minimize miscommunication.
Know when what you are saying or presenting is off-base or missing the mark.
Accurately read stakeholders and develop discovery questions organically, in the moment.
Compare the words that stakeholders say with their nonverbal communication for congruency.
Keep people engaged, because it is far less likely that they’ll drift into social media, look at their email, or become distracted when you are sitting in front of them.
Build relationships.
Gain commitments. It is much harder for stakeholders to say no to your face.
Face-to-face human interaction is powerful, persuasive, and compelling. When you are there, face-to-face, it sends the message that the meeting is important, and it makes the person with whom you are meeting feel important. It demonstrates your credibility and allows you to fully leverage your personal brand.