Is it possible to listen to calls from analytics and go to specific dialogues?

[babyrazia113]

Yes, SalesAI allows you to go to a specific call recording from a dashboard or report. At this stage, the system allows you to access calls via the client card, and on request, you can add hyperlinks to calls for quick access to audio recordings and further analytics.

In what cases can SalesAI make a mistake in assessing a call?
The remaining 9% of inaccuracies are related to various malaysia mobile database factors, such as complex linguistic constructions in the dialogue, non-standard vocabulary or unclearly defined scripts. The SalesAI team is working on fine-tuning and regularly training the system to improve the indicators and correctly analyze all calls.

Can SalesAI analyze calls for different business processes and sales funnels?
Absolutely! Depending on the stage of the deal and the type of call, the system can use different checklists for analysis and marking. SalesAI supports work with several sales funnels and also allows you to flexibly customize checklists for different scenarios of interaction with clients.