How Apteco can help you target the ideal customer
Posted: Mon Dec 23, 2024 3:54 am
Similarly, the Analysis Selection may be people who contacted the call centre, customers who have made a second purchase, customers who have not upgraded and so on. In many cases the Analysis Selection will be defined by a set of unique reference numbers (e.g. account numbers) from operational systems.
Now that you know the concept of customer profiling and are able to build an accurate profile of your customers your marketing activities can be honed to target them more cp number philippines effectively. Apart from profiling, Apteco’s tools for customer data analysis and campaign management support you in numerous ways to target the ideal customer. Powerful visualisations like Venn diagrams, cubes and tree maps allow you to quickly identify important audiences and target them via multiple channels such as email, mobile, direct mail or social media.
Optimising customer experience (CX) has become a major priority for organisations. This is no surprise as customer expectations have reached an all-time high within the past few years, impressively demonstrated by a study from Acquia which found that over 66% of respondents could not even remember an occasion a brand was able to exceed their expectations.
Additionally, CX improvements yield many commercial advantages for organisations. According to a recent study by NTT Data, 82% of organisations acknowledge customer experience as a competitive differentiator. Those succeeding in delivering a compelling customer experience benefit from improved customer engagement and report positive commercial effects such as increased customer loyalty (54%), an increase in revenue and/or profits (41%) and reduction in costs (34%).
Now that you know the concept of customer profiling and are able to build an accurate profile of your customers your marketing activities can be honed to target them more cp number philippines effectively. Apart from profiling, Apteco’s tools for customer data analysis and campaign management support you in numerous ways to target the ideal customer. Powerful visualisations like Venn diagrams, cubes and tree maps allow you to quickly identify important audiences and target them via multiple channels such as email, mobile, direct mail or social media.
Optimising customer experience (CX) has become a major priority for organisations. This is no surprise as customer expectations have reached an all-time high within the past few years, impressively demonstrated by a study from Acquia which found that over 66% of respondents could not even remember an occasion a brand was able to exceed their expectations.
Additionally, CX improvements yield many commercial advantages for organisations. According to a recent study by NTT Data, 82% of organisations acknowledge customer experience as a competitive differentiator. Those succeeding in delivering a compelling customer experience benefit from improved customer engagement and report positive commercial effects such as increased customer loyalty (54%), an increase in revenue and/or profits (41%) and reduction in costs (34%).