Training of staff (both management and managers)

[sumaiyakhatun24]

Audit and training are effective when the customer is directly involved in the implementation process. If the manager is not interested in this, then what can you expect from managers?

Experience shows that employees often do not want to move away from their usual style and jamaica mobile database pace of work, and are against the implementation of CRM (after all, they already have an Excel table, and everything is conveniently scheduled for clients there). Usually, this is the position of those who are used to just sitting around during work hours, solving personal issues over the phone, etc. A transparent system will immediately identify lazy people, and this is not beneficial for them.

Integration specialists must provide high-quality training to both management and rank-and-file personnel. And it is better to do it separately. There is functionality that is better not to tell managers about. For example, they will be unhappy with total control.