Handling phone data in Portugal requires strict adherence to the General Data Protection Regulation (GDPR), enforced by the Portuguese Data Protection Authority (Autoridade de Proteção de Dados - APD). Phone numbers, being personal data, fall under GDPR's comprehensive framework.
Key Compliance Aspects:
Legal Basis: You must have a valid legal basis for processing phone numbers. Common bases include consent (explicit for marketing), contract necessity, or legitimate interest (carefully assessed and documented).
Consent: If relying on consent, ensure it is freely given, specific, informed, and unambiguous. For marketing calls, this requires explicit opt-in. Keep clear records of consent obtained.
Data Minimisation: Only collect and process phone numbers that are portugal phone number list necessary for the specific, legitimate purpose.
Purpose Limitation: Be transparent about why you are collecting the phone number and stick to those stated purposes.
Transparency & Privacy Notices: Provide clear, concise privacy notices in Portuguese (and English if applicable) explaining:
What data is collected (phone number).
Why it's collected (purpose).
How it will be used (e.g., communication, marketing).
Who it might be shared with.
How long it will be kept.
The data subject's rights.
How to exercise their rights.
Data Security: Implement appropriate technical and organisational measures to protect phone data from unauthorised access, loss, or alteration.
Data Subject Rights: Ensure processes are in place to facilitate rights such as access, rectification, erasure ('right to be forgotten'), restriction of processing, data portability, and objection, including objection to marketing calls.
Data Breach Notification: Have procedures ready to report significant breaches to the APD and affected individuals without undue delay.
Complying with these GDPR principles when handling Portuguese phone data is essential to avoid substantial fines and maintain trust. Always consult legal advice for specific situations.