Case 1: Survey for the Marketing Service
Goal: Find out what exactly makes your product most in demand on the market.
A misguided question that misses the point: Do you like our product?
The right question: Which properties of our product do you find most useful and why?
Conclusion: The answer to the second question provides more specific information about which product features are most valued by customers.
Case 2: Survey for HR department
Objective: to find out whether employees are satisfied with their working conditions.
A misguided question that chinese student data package misses the point: Do you enjoy working for us?
The correct question is: How would you rate the working conditions in our company on a scale of 1 to 10?
Conclusion: The second question involves obtaining specific, measurable information.
Survey for HR department
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When compiling a questionnaire, follow these guidelines:
Questions should be concise (brevity is the soul of wit).
Each question should be aimed at a specific problem. Two-in-one questions are a mistake, for example: "Are you satisfied with the quality of the product and service?" It is better to make two separate questions.
Include the answer option "I don't know" in the questionnaire. This will increase the objectivity of the information.
Open, Closed, Hypothetical and Non-Standard Interview Questions
In such a complex matter as personnel selection, open and closed questions are widely used in interviews. Together, they provide a complete picture that reveals not only professional skills and abilities, but also the psychological characteristics of a person.
During interviews with job candidates, HR managers also use other types of messages that allow them to thoroughly understand the strengths and weaknesses of applicants. We suggest that you familiarize yourself with four types of questions that an employer should ask before making a hiring decision.
Closed Interview Questions
A familiar type of questions aimed at quickly obtaining basic information. Answer formulas - yes, no, I don't know, good, bad, answer in the form of numbers.
Closed Interview Questions
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Examples of closed interview questions:
How many years did you work at your previous place of employment?
Did you enjoy working there?
Did your job involve business trips?
What enterprise resource planning (ERP) systems are you familiar with?
What training courses did you take?
Have you worked in other industries?
Do you agree to relocate within your workplace?
Is career advancement your top priority?
What is your maximum length of service at one company?
Is a comfortable organization of your workspace important to you?
Do you have experience with social media?
Brief but informative answers serve as a basis for further conversation.
The “pitfalls” for those asking such questions are that the candidate for the position feels like he is being interrogated, especially if there are a lot of questions, the pace of the conversation is fast, and many questions are not directly related to his qualifications.