"All about internal communications" and the second supplemented version of the book "All about internal communications. Reboot"
This is the first professional publication on the Russian market dedicated to the construction and development of internal communications. The books summarize the experience of practicing experts who, using cases of large domestic and international companies, analyze in detail the function of internal communications and their place in corporate culture.
"Exploring Internal Communications: The Voice of the Informed Employee" edited by international expert Kevin Ruck
The book presents reasoned arguments dentist data package why internal communications in modern business have been singled out as an independent management discipline, and explains their importance in ensuring the rights of personnel to express their own opinions and adapting the company to the “voice of the informed employee.”
"Making Connections: Internal Communications in Business Strategy" by Bill Querk
The author talks about effective management of internal communications, creation of additional value, optimized approach to changes, individualization and differentiation from competitors, improving the quality of manufactured products.
"Organizational Culture and Leadership" by Edgar Schein
An American psychologist shares his vision of how to improve business efficiency with the help of corporate culture and, using examples of well-known companies, examines the concept of organizational culture, its meaning, tasks and functions, as well as the role of a manager. Shane was one of the first to prove the influence of corporate culture on the overall success of a company.
"Intranet and everything-everything-everything", compiled by Anna Nesmeeva, printed version (inside-pr.ru)
A team of 19 experts shares their experience and gives practical recommendations on the use of internal communications tools, the creation and development of corporate portals and social networks, electronic digests, the execution of newsletters, etc.
Download a useful document on the topic:
Checklist: How to Achieve Your Goals in Negotiations with Clients
Frequently asked questions about internal communications
The times when the staff demonstrated their obedience to the management and meekly accepted all the decisions of the managers are long gone. In modern companies, all work is based on teamwork, and employees must be aware of their role in the common cause and feel significant. The company's management should be aware that insufficient attention to internal communications can provoke an increase in employee dissatisfaction, staff turnover, and cause a significant decrease in labor productivity. This area should be under constant control.
Are there other terms for internal communications?
The term “internal communications” can be replaced by the equivalent concepts of “internal messaging” or “internal business communication”.
Is internal communication a part of HR or not?
Although internal communications managers often interact with the HR department, they are not part of the HR department. However, HR specialists play a significant role in the development of the internal communications system, as they provide important information and recommendations.
In addition, HR specialists can support initiatives related to employee engagement or related to change management and organizational culture of internal communications. Coordinated interaction between the HR department and the internal communications system contributes to team building and the successful implementation of a unified communications strategy.