Providing information to encourage new customers to visit the store

[ishanijerin1]

In order to encourage new customers to visit your store, it is important to understand how customers find out about your store and what their mindset is when they visit .

By being conscious of disseminating information in accordance slovakia email address with each of the steps introduced below, you can attract customers.



Awareness (knowing the existence of the restaurant):
New customers first become aware of the existence of a restaurant through advertising, media, word of mouth, websites, etc. What is necessary at this time is to convey basic information about the restaurant (store name, address, business hours, what kind of business it is, etc.) . If it is not clear that it is a restaurant in the first place, it will not even spark interest.

Interest (researching the details of the store):
The second step is to get customers interested in your store. You need to convey to customers the strengths and originality of your store, such as the menu, the atmosphere of the store, the price range, and how it differs from other stores .

Trigger (making them want to go):
Just because they are interested in the store itself doesn't mean they will necessarily visit. In fact, many people have had the experience of being interested in a store, but then forgetting about it and not visiting in the end. In order to actually get
people to visit your store, it is very important to create a trigger for them to visit . You need to convey the benefits of visiting right away, such as limited-time menus and coupons.

Visiting the restaurant (actually coming to the restaurant):
After going through steps 1 to 3, customers will actually come to the restaurant with high expectations. Therefore, it is important to provide food, customer service, and presentation that meet those expectations .


Providing information to increase repeat customers
In order to get customers who have visited your store once to return, it is important to make sure they remember that your store exists .



For example, you could send out email newsletters or introduce a points system to make customers think of your store when choosing a restaurant .

It is also effective to let customers know that they will have a different experience than their first visit, such as by sharing information about events or new menu items.



However, to do this, you need to know your customers' email addresses, follow them on social media, and have them add you as their friends on LINE.

When customers visit your store for the first time, prepare a registration form or QR code to gather customer information.

It is important to make it easy for customers to register without any hassle.



Furthermore, if customers are not satisfied with the food or service on their first visit, no matter how much effort you put into measures to bring them back, it will be of little use.

As mentioned above, remember that the most important thing is to provide food and service that will satisfy your customers 120%.