RPA: what is it, what kind of business is it suitable for

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maksudasm
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RPA: what is it, what kind of business is it suitable for

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What is it? The abbreviation RPA stands for Robotic Process Automation and is used in various fields: from education to public administration.

What to pay attention to? The structure and type of platform for robotics depend on the business itself, but there are universal parameters that can be relied upon when choosing. It is also necessary to understand the risks and limitations of RPA so as not to waste money.



The article explains:

The essence of RPA
Benefits of RPA
Who is RPA suitable for?
Differences between RPA and AI
RPA structure
RPA Platform Selection Criteria
RPA implementation
Limitations and risks of RPA
Examples of RPA implementation

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The essence of RPA
RPA is a technology for optimizing business facebook database processes that is based on the use of software robots. Its name is an abbreviation for Robotic Process Automation. The essence of the technology is that routine repetitive tasks are identified within the process and automated by introducing a robot that interacts with the system interface.

The essence of RPA

The term RPA was first used in 2012 by Blue Prism, a pioneer in the field of office process automation. The technology itself began to be developed in the early 2000s, but its widespread use began in 2015.

An RPA robot is a software product that simulates the operations performed by an individual worker. In other words, we are talking about a virtual employee that can solve simple tasks related, for example, to compiling reports, transferring information to separate files, etc.

In most cases, the software robot is placed on a remote server, but if necessary, it can be installed on the office PC of a specific employee. If the list of routine tasks is quite extensive, then another program is implemented - "boss", which ensures control over the work of all linear robots.

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Currently, RPA technologies are developing very actively and are capable of effectively replacing many processes that were previously performed manually. For example, it is possible to automate the work of the operations department of a large banking institution, where about 200 employees spend more than 4 hours daily performing routine tasks. For managers, the implementation of RPA systems allows them to reduce production costs by optimizing processes, eliminate tedious repetitive actions and free up specialists to perform creative and more valuable work from the point of view of organization (for example, they can devote more time to working with clients).

According to McKinsey Global Institute , up to 56% of HR tasks can be automated.

Practice shows that RPA processes can reduce 40–80% of direct costs associated with processing production operations. At the same time, due to simple scaling, to speed up some of them, it is enough to just connect an additional software robot instead of searching for and training a new specialist, organizing a workplace for him, etc.
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