Here’s a quick overview of some of our most notable listening tools.

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Additional features like sentiment analysis, social listening and AI-powered workflows let users keep a close eye on their audiences and quickly jump into the conversation if needed.

Smart Inbox: Our unified inbox aggregates all of your brand conversations into one place, so you never miss a message.
Brand Keywords: This custom search helps you keep track of relevant Twitter/X discussions, even if users don’t tag your brand directly or use specific hashtags.
Trends Report: This report will show you trending hashtags british indian ocean territory b2b leads and topics related to your brands, as well as which people and brands engage with you the most.
Keyword Report: This report highlights keywords related to your brand, competition and industry. Use it to discover keyword usage patterns, track hashtag campaigns and keep tabs on your industry.
2. Reputation
Reputation’s Reputation Score feature, which includes other metrics like average ratings and social media sentiment.
Reputation offers a broad suite of reputation management features, such as business listings, review management, survey tools and help desk ticketing. Notable features include the Reputation Score (like a health rating for your online reputation), a customizable dashboard and a mobile app.

3. ReviewTrackers
ReviewTracker’s review management features, which shows average ratings and review volume across multiple sites: Google, Facebook, TripAdvisor, Grubhub and Foursquare.
ReviewTrackers helps businesses monitor and analyze reviews, improve their online presence through local SEO strategies, and leverage customer feedback to enhance experiences. It also includes noteworthy add-ons like employer and software brand monitoring and app store monitoring.