Implementing a corporate messenger requires some effort. It is important that the system is understandable and easy to use for all employees, otherwise sooner or later they will switch to old ways of communicating with each other. What should you pay attention to?
First, it’s worth understanding whether the company needs a corporate messenger at all.
In what cases does it make sense to install it?
The company's employees mostly work on a computer or communicate with each other on work issues using a smartphone. That is, there is no point in installing a messenger, for example, at a catering establishment.
Employees have to poland email list constantly discuss some work issues, but there is no opportunity to do this in person (for example, due to the distance between departments). Therefore, small companies, where everyone sits in the same office, do not need to communicate using special services.
In a company, employees are constantly given new tasks that require active and prompt communication on a daily basis. If the company carries out some routine activities and each employee has specific stable tasks, there may be no need for a messenger.
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It is important to choose the product that is right for you.
The messenger must have functionality that meets the company's requirements. What network should it work in - global or local? Should there be the ability to integrate with other important services and applications? Is there a need to exchange files? Is the company ready to invest in purchasing a messenger or will it have to choose from free options? Does the level of data transfer security matter?
Not everyone needs corporate messengers, especially complex and multifunctional ones. Sometimes the simplest Viber is enough.
7 stages of implementing a corporate messenger
It is necessary to properly prepare the software for work
Before launching a messenger, you need to register your company in it. To do this, enter the company name, administrator email address, and password on a special registration page. In addition, you need to come up with a domain (this is due to the fact that some messengers initially worked only in web format). To log in to your page, you will need to type an address like "domain.hipchat.com" in the browser and enter your login and password there.
Upon completion of registration, invitations are sent to all employees via e-mail through a special program service. In this case, a person can immediately receive certain access rights: some are regular, some are more advanced (for example, as an administrator).