What is the OKR methodology

[tmonower957]

The OKR methodology emerged in the mind of Andrew Grove, former CEO of Intel in 1971, with the vision of focusing work on the company's main purposes.

The popularity of this model is thanks to Google, which has implemented the method since 1999 and has produced great results.

OKR stands for “Objectives and Key Results” and is defined as a technique for planning and implementing objectives for any business. The idea is to simplify goals and the measurement of their performance.

Working with OKR is very simple, its two pillars are objectives and poland consumer email list key results, for which the following structures are followed:

I want + objective + measured by the set of + Key Results
We're going to +target+ and we'll know we've succeeded if we get +Key Results.
Let's look at an OKR example:

Objective : To offer an excellent customer experience.

Key Results :

Reduce customer response time by 50% across all media.
Maintain problem resolution rate at 95%.
In the example, it can be seen that the objectives are qualitative, but the key results are quantitative, which allows them to be measured clearly.