Faced with the gradual rise in the use of AI to handle operational and repetitive tasks, traditionally handled by so-called junior or less qualified profiles, clients of consulting firms could simply be less inclined to pay high fees and therefore demand a reduction in service rates or even no longer use this type of profile when carrying out a mission!
Consulting firms will therefore have to constantly prove the value of their services , by emphasizing human expertise, the personalization of solutions and tailor-made support.
Finally, another key point raised by the use of AI by consultants is that of data security and confidentiality , a real challenge in terms of responsibility. As we have seen, one of the techniques used by so-called generative AI (GPT Chat, Bard, etc.) is Machine Learning, i.e. learning from data. Everything is fine if the data provided at the input is public. But what if confidential information south africa telegram data is copied and pasted into the prompts (the English term for the order to be executed provided as a starting point to the AI by the user) or classified documents downloaded to be summarized, in order to obtain reports, summaries and other “custom-made” presentations. An undeniable saving of time and increase in productivity, certainly, but which are not without risk: the data could quite easily be reused by anyone formulating a prompt on a subject precisely covered by the documents used.
The need to train and transform
Man talking to a robot
While we must remain positive and see the arrival of new technologies above all as an opportunity to develop, this does not mean that we should not think about what this could imply in the long term for our profession.