The need for knowledge development is also largely in informal circles: 64% of respondents indicate that they need more knowledge exchange with colleagues and experts. It is striking that a relatively small percentage (26%) of respondents indicate that they need more seminars, courses and training within the field.
Conclusions
The results of the survey among 94 community managers show that we in the Netherlands are already austria phone number list professionally engaged in the profession. Communities are initiated business-wise, we talk about specific functions and roles with regard to community management. Community managers think clearly about tasks and responsibilities and are actively engaged in knowledge development.
From business initiated communities it is clearly visible that the connection between external and internal goals can be improved. Community managers generally still have a strong focus on the outside, while there is also a responsibility to internal organizations in the area of results and support.