These are primarily tools for data hygiene and accuracy, ensuring the numbers you already possess are correct and active, rather than for generating new contacts.
Reverse Phone Lookup Services (Highly Restricted): Services like Truecaller exist, which rely on user-contributed data. However, the legality and comprehensiveness of such services for identifying personal information tied to Indonesian phone numbers for commercial or public use are severely limited by the PDPL and NTRA regulations on privacy and unsolicited calls.
Legal and Ethical
Indonesia's PDPL and NTRA regulations impose significant obligations on organizations processing phone numbers:
Consent: The PDPL prohibits processing personal data, including phone numbers, without the explicit consent of the individual. This is particularly crucial for telemarketing and unsolicited communications. kenya phone number library Consent must be clear, informed, and for a specific purpose, and individuals have the right to withdraw their consent at any time.
Purpose Limitation and Data Minimization: Personal data can only be collected for specific, legitimate purposes and should not be retained longer than necessary.
Transparency: Data subjects must be informed about why their data is being collected, how it will be used, and their rights under the PDPL.
Data Subject Rights: Individuals have extensive rights, including the right to access, correct, erase, restrict, or object to the processing of their personal data. They also have the right to be informed of any data breach within 72 hours.
Telemarketing Regulations (NTRA): Recent NTRA regulations (as per reported information for July 2024 implementation) stipulate that entities wishing to make marketing calls must officially register their data within the database of mobile operators. Non-registered entities face legal action. Furthermore, users will receive "NTRA Alerts" indicating an incoming call is a marketing call, allowing them to choose whether to answer. Anonymous marketing calls are subject to legal measures. These acts are criminalized under the rights to build trust and operate successfully within this highly regulated market. Consulting local legal experts and the relevant regulatory bodies is highly advisable.