SAP has announced the results of a study commissioned by analyst firm Forrester Consulting , which highlights how intelligent technologies are considered essential to supporting digital transformation within companies.
In a Forrester survey of over 740 respondents, sponsored by SAP , 93% of companies agreed that innovative technologies are essential to achieving digital transformation goals . To participate in this study, companies had to meet two important criteria: first, they had to be active in the digital buy bulk sms service transformation process and, second, they had to have implemented at least two innovative technologies from machine learning, the Internet of Things (IoT), Artificial Intelligence (AI), blockchain , and augmented or virtual reality .
The study found that, as companies seek greater competitive advantage, they are prioritizing innovative technologies. These companies are implementing or have already adopted technologies that drive digital transformation processes .
Digital transformation is becoming increasingly important for businesses. In this context, the study found that organizations are optimizing existing processes to improve efficiency, or extending them to generate new value and transforming business models to achieve alternative revenue streams. According to the study, 92% of companies showed significant interest in platforms that can unify collected data and enable its use across all intelligent technologies and business processes.
The analysis also shows that industries have focused on different priorities and are leveraging multiple smart technologies, based on their varying levels of digital maturity and specific business objectives. For example, most discrete manufacturing companies are prioritizing the implementation or expansion of predictive maintenance solutions. Retailers are primarily focusing on using big data and predictive analytics to make inventory decisions, while utilities are using digital boardroom software to enable executives to understand network capacity or efficiency levels in real time.
The digital transformation of companies in an SAP study
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