Options for product differentiation in the IT sector:
By license type
Proprietary, free, open source, etc.
By architecture
A distinction is made dentist database between local applications, such as MS Excel, and information systems with client-server architecture. Depending on this feature, the client part of the system can be "thick", that is, a separate program installed on the PC, or "thin" - in the form of a web page displayed in a regular browser.
It is worth considering separately mobile clients (applications for gadgets), which are often hybrids of “thin” and “thick” clients and are used to work with corporate systems.
By purpose and type of application: "broad spectrum" and "highly specialized"
Broadly applicable software (for example, accounting or customer relationship management systems) is essential for most companies. Not all companies need highly specialized programs, but in certain areas they are indispensable (software for surveyors or a comprehensive hardware solution for metro turnstiles).
Mass software can work without any major changes both in a large manufacturing enterprise and in a network of beauty salons. But highly specialized software cannot be used outside its niche without significant modifications.
Classification of IT products for business
There are many different subsystems and services in the category of corporate software products. The most common automation tasks are:
management of user accounts and groups (e.g. LDAP);
email and calendars;
corporate messaging systems;
corporate data warehouse (CDW);
document libraries (ECM);
document management (EDMS);
corporate knowledge bases (KB);
accounting, enterprise resource planning and management systems (ERP);
financial systems (e.g. treasury);
project management (PMS);
business process management (BPM);
robotic process automation (RPA);
customer relationship management (CRM and LMS);
loyalty programs, billing systems, scoring systems, business analytics and reporting (BI);
analysis, modeling and forecasting, reference information management (RIM);
master data management (MDM);
Mobile Device Management (MDM);
management of employee training, managem