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Contents
1 What is WhatsApp Business and how does it work?
2 How to use WhatsApp Business – Create a profile Step by Step
2.1 Step 1: Search for “WhatsApp Business” and download the app from Google Play Store
2.2 Step 2: Read and accept the terms and conditions
2.3 Step 3: Sign up for WhatsApp Business with a number that is not linked to any other WhatsApp account and enter business information
2.4 Step 4: Start engaging with your audience and monitor activity
3 What is WhatsApp Business used for, what advantages does it offer for the business?
3.1 1. Business profile
3.2 2. Reply Future
3.3 3. Instant ATC (customer service)
3.4 4. Catalogue
4 Tricks to optimize WhatsApp Business
4.1 Associate your business number
4.2 Complete the description
4.3 Automate your messages
4.4 Look at the statistics
5 Conclusion about WhatsApp Business
5.1 So…
whatsapp-business
Many businesses have migrated communication with their customers senegal whatsapp resource from a landline to a WhatsApp contact. This is why the application made the decision to launch WhatsApp Business, thus facilitating communication between businesses and their customers.
More than 80% of small businesses in Brazil and India use WhatsApp to communicate with their customers and grow their business, according to research by Morning Consult .
So WhatsApp has decided to officially launch WhatsApp Business (for now only for Android) in Indonesia, Italy, Mexico, the United Kingdom and the United States . It won’t be long before the app is launched worldwide.
To be clear, the app is not targeted at individuals, but at small businesses, as these are the ones that have been most successful, according to surveys, in using the app to communicate with their customers.
WhatsApp Business allows businesses to establish official communication channels with their customers.
Additionally, having a WhatsApp business account is synonymous with security, as it eliminates all opportunities for criminals to fraudulently pose as companies in order to scam users.
Businesses can now create WhatsApp Business profiles that include details such as a description of their business, email, official website, and contact details.
Once businesses have a verified profile, they will have access to a number of tools including quick answers to the most frequently asked questions they receive.
They will also be able to create personalized welcome messages, etc.
WhatsApp Business will also include analytics so businesses can monitor customer satisfaction.
But before it's released to the world, we think we can learn from this new app right now.
WhatsApp Business: Step by Step to Create a Profile
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