But that idea is totally incorrect

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What less than to be thankful for them? Plus, giving thanks is a very powerful way to strengthen relationships. Receiving gratitude not only changes the way you think, but it changes the way you behave. So, make sure your customer knows how much you appreciate their words. 4.- Define your style Tips for serving your customers via email There is a tendency to think that as long as a problem is solved, the style of the email is not important in a customer service email.All communication created for the client needs to resolve doubts . But poor spelling, incorrect formatting or the wrong tone can lead your email to failure. So, there are several elements that you should review. And this is one of the tips for serving your customers via email that you should never overlook: The voice and the tone.


Personalization. The right language and the ideal structure. Visual crypto email list content in case a more concise explanation is needed. Therefore, it is best to always have an email marketing style guide on hand. 5.- Think about which news you should give first: the good one or the bad one? Tips for serving your customers via email This may be one of the great dilemmas of communication. And researchers at UC-Riverside wanted to provide you with the solution through an experiment in which they communicated different news to some users and studied their behavior. Those individuals who received the bad news first were more likely to feel better about the subsequent solution . However, the best tips for serving your customers via email always vary depending on your situation, your industry and your context. That's why you shouldn't always be guided by what's " politically correct ," but by what's right for your business at that moment.