Thankfully, this doesn’t mean indonesia b2b leads monitoring your social feeds 24/7. Social media engagement tools like Sprout Social can notify you of engagement spikes and spot a potential crisis before it snowballs.
11 most popular social messaging apps
WhatsApp
Instagram direct messages
Messenger
TikTok direct messages
WeChat
SnapChat
Telegram
Discord
Viber
Twitter direct messages
Zendesk
1. WhatsApp
Monthly active users: 2 billion
Key benefits:
Chatbots
Video and voice chat
No ads
Businesses can send 6 different message types
The growing buzz around WhatsApp has many marketers asking, “What’s up with WhatsApp?” As the most popular messaging app in the world, WhatsApp is proving to be an essential part of modern marketing and customer care strategies—especially for brands with a global audience. WhatsApp makes it possible to streamline all messaging with consumers in one convenient place. Whether they have an issue with their order or are looking to buy something new, WhatsApp is the channel people turn to.
Now, let’s dive into the most frequently used social media chat apps.
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